Frequently Asked Questions

Mediation sessions usually begin with the introduction of the mediator to the two parties. The mediator provides procedural ground rules and explains the mediation process including clarification of the issue of session confidentiality, time allocation and securing a commitment from the parties to seek resolution in good faith.The mediator will then explain the role of the mediator which is to be an impartial facilitator, not an advocate or judge of either party, and to assist the parties in arriving at their own solutions.
A standard session which is 3 hours costs Kshs. 30,000 (USD 265). A pro rata charge of Kshs. 5000 is charged for every additional hour. However, the rates can be negotiated for a full day session.

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A conflict management training program is more than just instilling basic interpersonal skills and teaching individuals how to diffuse arguments. It involves training on the detection of the early signs of conflict helping  prevent conflicts before they even begin, allowing you to maintain a safe and supportive environment at home, in the workplace and at the community level.
A Legal consultant is a lawyer who provides legal counsel to a corporation, organization or individual. Find out more on how our consultancy services may be of help.
Justice has traditionally been coercive and authoritative when delivered in the courts with little input from the is more often than not long, tedious and a very expensive affair leaving parties exhausted, poor and certainly with a bitter after taste for the losing party with frayed social and  personal relationships.Mediation has proved popular due to the parties in a dispute  determining solutions to their disputes with the help of a professional mediator resulting in a win-win situation, quick turnaround time, preserving relationships and with minimal costs. Find out more on our guide as to why mediation works.
The mediator may ask parties questions that can gather information, clarify facts or alter perceptions of the parties with regard to their understanding and assessment of the case and their expectations.